The impact of our focus on patient care quality and safety

In recent years, UCMC has maintained a singular focus on improving the quality and safety of the care that we provide to our patients.  This has been a broad- based effort involving faculty, trainees at all levels and hospital staff lead by Stephen Weber, Michael Howell, Krista Curell and Sharon O’Keefe. Our consistent overall safety score as judged by the Leapfrog Group, incorporating more than 30 safety measures, places us in the top 2 percent of U.S. hospitals.  We recently received a 2016 Top Academic Hospitals Award, described as “an elite national distinction given to hospitals with the highest quality in the nation.” UCM is one of only 29 hospitals, and the only major academic medical center in Illinois, to receive the award.

We perform extremely well relative to peers in a range of important metrics, including readmissions, avoidance of causing harm to patients, incidence of cardiac arrest, central line infections, preventing blood clots and reducing the need for blood transfusions.  In addition, objective measures of service in the emergency room and the patient experience have improved substantially. These results should be a source of great institutional pride because they indicate, from the standpoint of quality and safety, we are in the top-performing group of hospitals nationally.